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Title
Text copied to clipboard!Home Appliance Repair Specialist
Description
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We are looking for a skilled and experienced Home Appliance Repair Specialist to join our team. The ideal candidate will have a strong background in diagnosing, repairing, and maintaining a wide range of household appliances, including refrigerators, washing machines, dryers, ovens, dishwashers, and more. This role requires excellent problem-solving skills, attention to detail, and a commitment to providing high-quality service to our customers.
As a Home Appliance Repair Specialist, you will be responsible for responding to service calls, identifying issues with appliances, and performing necessary repairs or replacements. You should be comfortable working independently, managing your schedule, and maintaining accurate records of all work performed. Strong communication skills are essential, as you will be interacting directly with customers to explain issues, provide estimates, and offer maintenance advice.
You will also be expected to stay up to date with the latest appliance technologies and repair techniques. This may involve attending training sessions, reading technical manuals, and collaborating with other technicians. Safety is a top priority, so you must follow all safety protocols and ensure that all repairs are performed in compliance with industry standards.
This position offers a great opportunity for growth and development within a supportive and dynamic work environment. If you are passionate about fixing things, enjoy working with your hands, and take pride in delivering excellent customer service, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Diagnose and repair various home appliances including refrigerators, washers, dryers, and ovens
- Respond to customer service calls in a timely and professional manner
- Provide accurate estimates for repair costs and timelines
- Maintain detailed records of services performed and parts used
- Ensure all repairs comply with safety and quality standards
- Order and manage inventory of replacement parts and tools
- Educate customers on proper appliance maintenance and care
- Stay current with new appliance technologies and repair methods
- Collaborate with team members and share technical knowledge
- Maintain a clean and organized work environment
Requirements
Text copied to clipboard!- High school diploma or equivalent; technical certification preferred
- Proven experience in appliance repair or a related field
- Strong mechanical and electrical troubleshooting skills
- Excellent customer service and communication abilities
- Valid driver’s license and reliable transportation
- Ability to work independently and manage time effectively
- Familiarity with safety protocols and repair standards
- Physical ability to lift heavy appliances and work in tight spaces
- Basic computer skills for record-keeping and scheduling
- Willingness to work flexible hours, including weekends if needed
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in appliance repair?
- Are you certified in any specific appliance repair programs?
- Can you describe a challenging repair you successfully completed?
- Do you have experience working with both gas and electric appliances?
- How do you stay updated on new appliance technologies?
- Are you comfortable working independently in customer homes?
- Do you have a valid driver’s license and reliable transportation?
- What safety procedures do you follow during repairs?
- How do you handle difficult or dissatisfied customers?
- Are you available to work weekends or on-call shifts?
